If you are having issues receiving our fastract and contract signature emails you may need to add us to your safe senders list or address book. Below are instructions for various email providers.
Hotmail:
- Login to hotmail.com
- Click the gear icon in the top right corner next to your name
- Select ‘Options’
- Select ‘Safe and Blocked Senders’ under the ‘Preventing Junk Mail’ header in the right column
- Select ‘Safe Senders’
- Type ‘support.naaleads.com’ in the box marked ‘Sender or domain to mark as safe’ and click ‘Add to list’
Gmail:
- Log into your Gmail account
- Select ‘Gmail’ in the top left corner
- Select ‘Contacts’
- Select ‘New Contact’ in the top left under ‘Contacts’
- Enter ‘automatedmailer@support.naaleads.com’ for the email address
- Click ‘Save Now’ on the top right
Yahoo:
- Open your Yahoo mailbox
- Select ‘Options’ from the top menu
- Select ‘Mail Options’
- Select ‘Filters’
- Select ‘Add Filter’
- In the top row, labeled ‘From Header’ select ‘contains’ from the pull down menu
- Enter ‘support.naaleads.com’ in the text box next to the pull down menu
- Move down to the bottom where there is the option ‘Move the message to’ and select ‘Inbox’ from the drop down menu
- Select ‘Add Filter’ once again
Bellsouth/AT&T Email:
- Log into your email
- Select ‘Options’ on the top right
- Select ‘Mail Options’
- Select ‘Filters’
- Select ‘Add Filter’
- In the top row, labeled ‘From Header’, select ‘contains’ from the pull down menu.
- Enter ‘support.naaleads.com’ in the text box next to the pull down menu.
- Move down to the bottom where you see ‘Move the message to’ and select ‘Inbox’ from the drop-down menu.
- Select ‘Add Filter’ button once again
Comcast:
- Select ‘Address Book’
- Select ‘New’
- Select ‘New Contact’
- Type ‘automatedmailer@support.naaleads.com’ for the email address
- Select ‘Save’
Earthlink:
- Open the Address Book
- Select ‘Add’
- Enter ‘support.naaleads.com’ as the domain
- Select ‘Save’
MSN:
- Select ‘Settings: Email | Junk e-mail’ (bottom left, just above Calendar)
- From the Email Settings screen, select ‘Junk E-mail Guard’
- Select ‘Safe List’
- Enter ‘support.naaleads.com’ as the domain
- Select ‘Add’
Outlook.com (Formerly Hotmail)
- Open your Outlook mailbox
- Select ‘Options’ from the top right (next to the question mark)
- Select ‘More options’
- Select ‘Safe and blocked senders’ (under Preventing junk mail)
- Select ‘Safe senders’
- In the space provided, enter ‘support.naaleads.com’
- Select ‘Add to list’
- Ensure the safe mailing lists box has ‘support.naaleads.com’, and select ‘OK’
What is ABTF. Robbie Craft & Chris Hill are having a breakout session on this at Conference and I’m not familiar with this acronym.
Thanks,
Maureen